Disclaimer Policy

Purpose

The purpose of this Disclaimer Policy is to clarify the limitations of liability, service representations, informational accuracy, and third-party reliance relating to the products and services provided by Zenitude Technology Solutions Pvt Ltd (“Zenitude”).

This policy ensures transparency, legal risk mitigation, and regulatory alignment across jurisdictions in which Zenitude operates.

Scope

This policy applies to:

All users of Zenitude’s websites, applications, APIs, AI/AR platforms, and cloud services
Customers, enterprise clients, partners, and third-party users
All informational content, reports, analytics outputs, and AI-generated results

This policy applies globally, subject to mandatory legal protections in applicable jurisdictions.

Policy

1. General Information Disclaimer

All content, services, and materials provided by Zenitude are offered on an “as is” and “as available” basis.

Zenitude does not warrant that:

Services will be uninterrupted or error-free;
Outputs will be fully accurate, complete, or suitable for specific purposes;
The platform will meet every customer’s business expectations.

Users assume responsibility for evaluating outputs before relying on them.

2. AI and Automated Processing Disclaimer

Zenitude’s services may include artificial intelligence, machine learning, predictive analytics, and automated decision-support tools.

AI-generated outputs:

May contain inaccuracies, biases, or incomplete information;
Should not be considered professional, legal, financial, medical, or regulatory advice;
Must be independently reviewed before use in critical decision-making.

Zenitude disclaims liability for decisions made solely based on AI-generated outputs.

3. No Professional Advice

Nothing within Zenitude’s services constitutes:

Legal advice
Financial advice
Investment advice
Medical advice
Regulatory compliance certification

Users are responsible for consulting qualified advisors where appropriate.

4. Third-Party Services Disclaimer

Zenitude may integrate or rely on third-party platforms, cloud providers, APIs, analytics tools, or payment processors.

Zenitude:

Does not control third-party services;
Is not responsible for third-party outages, breaches, or inaccuracies;
Does not warrant third-party performance.

Use of third-party services is subject to their respective terms and policies.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Zenitude shall not be liable for:

Indirect, incidental, consequential, or special damages;
Loss of profits, revenue, business opportunities, or goodwill;
Data loss not caused by gross negligence or willful misconduct;
Service interruptions within agreed SLA thresholds.

Liability, where applicable, shall be limited in accordance with the Terms of Service or applicable contractual agreements.

Nothing in this policy excludes liability that cannot legally be limited under applicable law.

6. Availability and Performance Disclaimer

Service availability is subject to:

Scheduled maintenance;
Emergency security patches;
Infrastructure or cloud provider disruptions;
Force majeure events.

Zenitude does not guarantee uninterrupted service outside contractual SLA commitments.

7. Security Disclaimer

While Zenitude implements commercially reasonable security measures aligned with industry standards (e.g., ISO 27001, SOC 2), no system can be guaranteed 100% secure.

Users acknowledge that:

Cybersecurity threats evolve;
Absolute data security cannot be guaranteed;
Users share responsibility for maintaining secure credentials.

8. Regulatory and Compliance Disclaimer

Zenitude provides tools that may assist with compliance efforts; however:

Use of the platform does not guarantee regulatory compliance;
Customers remain responsible for their own legal and regulatory obligations;
Zenitude does not certify compliance unless explicitly agreed in writing.

9. Forward-Looking Statements

Any projections, forecasts, analytics insights, or predictive outputs are estimates and not guarantees of future performance.

10. Updates and Modifications

Zenitude reserves the right to modify this Disclaimer Policy at any time. Continued use of services constitutes acceptance of updated terms.

Procedure

Questions regarding this Disclaimer Policy may be directed to:
legal@zenitude.ai